Internal Tool
Review Response Templates
Copy, customize, and post professional replies to Google reviews in under 60 seconds.
1
Pick the right template
Choose the category that matches the star rating and tone of the review.
2
Fill in the blanks
Replace [Name] and [specific detail] with real info from the review.
3
Copy & paste
Hit Copy, then paste directly into Google Business Profile → Reviews → Reply.
5-Star Reviews7 templates
Warm, specific, forward-looking. Echo one detail they mentioned.
4-Star Reviews2 templates
Acknowledge the positive, invite offline feedback on any gaps.
3-Star Reviews2 templates
Stay gracious, acknowledge the concern, move the conversation offline immediately.
1–2 Star Reviews4 templates
Short, gracious, move offline fast. Never argue publicly.
Ready to post a reply?
Copy a template above, then open Google Business Profile to paste it.